Service Corporation International (SCI)

  • Funeral Arranger

    Job Locations US-CA-Novato
    Associate Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview & Responsibilities


    Our mission is to provide peace of mind through end of life planning with a customer centric workplace that provides families with dignified and affordable cremations services.


    General Accountabilities and Responsibilities:


    • Support Funeral Director and Location Manager in retaining heritage and grow market share through active involvement with community.
    • Coordinating and assisting with funeral service, and visitation.
    • Interfacing with families and assisting in providing support.
    • Ensure adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services.
    • Aftercare includes delivery of documents, stationery, documentation, information on insurance, health benefits and pension, pre-arrangements for next of kin.
    • Office duties such as operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system may be required to be operated from time to time.
    • Answering phones, preparing reports as necessary and participating in staff meetings.
    • Other responsibilities as assigned.


    Customer Service:


    • Ability to listen, understand and communicate solutions to customer issues.
    • Identifies and resolves problems in a timely manner.
    • Skillfully gathers, analyzes and trends data.



    Requirements & Qualifications


    Eligibility Requirements:


    • Must have unrestricted authorization to work in the United States,
    • Must be willing to occasionally commute as required (bank, post office, etc).
    • Excellent Knowledge of Outlook and Microsoft Office.
    • Excellent Administrative Skills.
    • Excellent Customer Service Skills.
    • State Funeral Director License is highly desired.
    • 1-2 years of experience


    SCI Overview

    Who we are. What we do.


    We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.


    We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.


    Benefits Options:

    • Health benefits (medical, dental, vision, life)
    • 401K Retirement Savings Plan with company match
    • Vacation and sick time
    • Tuition reimbursement
    • Funeral discounts, and more

    SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at


    As used herein, “SCI” refers to Service Corporation International and its affiliated companies.


    Equal Opportunity Employer, M/F/D/V


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