Service Corporation International (SCI)

Family Service Specialist

Job Locations US-TX-Dallas
Associate Requisition ID
# of Openings
Category (Portal Searching)

Overview & Responsibilities


This individual will be responsible for assisting Family Service Counselors with interment verifications, blind checks and memorials.


  • Builds at-need charts
  • Verifies at-need files before they are sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits (ACV) at the at-need arrangement conference
  • Records information in the ACV Log for Family Service Counselors
  • Meets with funeral home at-need families

Requirements & Qualifications


  • High School degree or equivalent



  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)



  • None (will train)

Knowledge, Skills & Abilities:



  • Ability to communicate effectively with fellow associates, contractor personnel and client families

SCI Overview

Who we are. What we do.


We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.


We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.


Benefits Options:

  • Health benefits (medical, dental, vision, life)
  • 401K Retirement Savings Plan with company match
  • Vacation and sick time
  • Tuition reimbursement
  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at


As used herein, “SCI” refers to Service Corporation International and its affiliated companies.


Equal Opportunity Employer, M/F/D/V


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed