Service Corporation International (SCI)

Corporate - Instructional Designer III

Job Locations US-TX-Houston
Associate Requisition ID
# of Openings
Category (Portal Searching)

Overview & Responsibilities

Works collaboratively with the Learning Manager and Subject Matter Experts (SMEs) to design and develop high-quality learning programs. Leverages multiple technologies for graphics design, e-authoring, audio/visual recording and rendering, web design, etc. to create content that engages the learner and facilitates learning transfer.




60% Course Development

  • E-authoring in tools such as Captivate and Lectora
  • Instructor led material development in tools such as Microsoft Office Suite
  • Virtual and blended learning solutions
  • Program development focused on behavior change vs. course completion. Programs must develop a learner’s ability, motivation, and opportunity to implement change
  • Localization of course materials, primarily into Spanish and French Canadian
  • Combine multiple types of assets (graphics, A/V files, flash animations, etc.) into a consistent and effective learning programs

30% Creative Design

  • Graphics editing
  • Audio / Visual editing
  • Layout and formatting of Instructor Led Materials

10% Technical

  • Programming / Coding
  • Troubleshooting learning technologies

Requirements & Qualifications


  • Bachelor degree or equivalent experience required
  • Degrees / Certifications in instructional design are preferred
  • Certifications in Adobe, Lectora, web-design, HTML or other learning technologies preferred


  • 5+ years designing and developing training deliverables in an enterprise environment.
  • 5+ years experience with instructor led, e-learning, virtual, experiential and/or mobile instructional design
  • 3+ years experience with web-design, coding, or programming preferred

Knowledge, Skills & Abilities:

  • Intermediate skills with:
    • Graphic Design
    • Programming / coding languages such as HTML
  • Advanced skills with:
    • Captivate
    • Lectora
    • Adobe Creative Suite
    • Audio / Visual applications such as Audacity and SnagIt
    • Microsoft Office
  • Demonstrated organizational skills with an attention to detail and accuracy
  • Ability to work effectively and efficiently on networked computers using current applications including Microsoft Office
  • Demonstrated understanding of adult learning principles and classroom management
  • Demonstrated instructional design skills / knowledge
  • Demonstrated understanding of learning evaluation metrics and measurement processes
  • Excellent written and oral communication skills
  • Demonstrated ability to work on cross-functional teams, manage subject matter experts, and influence without authority

SCI Overview

Who we are. What we do.


We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.


We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.


Benefits Options:

  • Health benefits (medical, dental, vision, life)
  • 401K Retirement Savings Plan with company match
  • Vacation and sick time
  • Tuition reimbursement
  • Funeral discounts, and more

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at


As used herein, “SCI” refers to Service Corporation International and its affiliated companies.


Equal Opportunity Employer, M/F/D/V


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