Service Corporation International (SCI)

  • Administrative Assistant

    Job Locations US-CA-Whittier
    Associate Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview & Responsibilities

    Position Summary: Provide administrative support for Sales Department, including but not limited to sales events, training classes, sales directors and counselors and other sales management.


    Essential Job Functions: Must be able to perform the essential functions of the job with or without reasonable accommodations.


    • Provide administrative support and coordination for various sales events.
    • Ensure that all internal documents are available and order reprints as needed.
    • Responsible for all minor office responsibilities such as copies, scanning, filing, mailing of documents, creating power point presentations.
    • Prepare documents for customers timely and efficiently and send out in a timely manner.
    • Consistently ensure that all rooms utilize to meet with pre need families are clean and presentable.
    • Operate the fax machine, PC, multi-line phone console, order & stock supplies, and perform housekeeping duties.
    • Process and calculate counselor mileage reimbursement reports timely and accurately.
    • Process and calculate counselor expense reports timely and accurately.
    • Provide administrative support to the Training Manager to ensure that all supplies for training classes are completed prior to the start of class.
    • Notify Maintenance for equipment/machine maintenance, repair, or replacement according to the maintenance schedule.
    • Display a professional manner and communicate effectively verbally and in writing with all levels within the Department.
    • Demonstrate emotional maturity and a positive attitude; avoid rumors, gossip, and negative distractions.
    • Answer Sales Department phones, check voicemails, maintain interoffice files, maintain calendars, and accurately enter data into online programs.
    • Provide back up support for other administrative assistants as needed.
    • At an Intermediate level, use Excel to create a variety of spreadsheets and documents.
    • At an Intermediate level, use PowerPoint to create a variety of presentations.
    • Prepare reports, sales call lists, awards, certificates, flyers, and other documents as needed.
    • Demonstrate high level of confidentiality, common sense, judgment, and sense of urgency; and ability to set priorities.
    • Adhere to Company policies, procedures, rules, and controls; demonstrate support and respect for Company management.
    • Adhere to safety rules and regulations, and report unsafe practices to management.
    • Act on customer complaints to provide satisfactory resolution.
    • Understand and achieve annual SMART goals.
    • Participate in training and skill development opportunities to improve competency and customer service.
    • Report to work on time and maintain standard attendance.
    • Other duties as assigned by management.


    Requirements & Qualifications

    Experience and Education:


    • Minimum of five years’ office administration experience
    • A.A. degree preferred


    Special Skills:


    • MS Office software with Intermediate skill in Word, Excel, and PowerPoint
    • Excellent Outlook skills
    • CA Drivers’ License
    • Safely drive Company vehicles
    • HMIS and Property Reservation System
    • Communicate clearly and accurately with all levels of the Company
    • High level of compassion and integrity
    • Problem solving and detail-minded
    • Good multitasking skills
    • Bilingual Chinese Speaking Preferred

    SCI Overview

    A Place to Remember®


    Since 1914, Rose Hills has been a place to remember. At that time it was an 18-acre memorial park serving the Whittier, California area. Today, Rose Hills is North America’s largest memorial park, with two full-service mortuaries and five planning centers that serve the world.

    Rose Hills Memorial Park is only minutes from the Greater Los Angeles and Orange County areas. It is rich in history, and it has an abundance of positive feng shui throughout its 1,400 acres. Rose Hills is world-famous for its Pageant of Roses Garden and also for SkyRose Chapel. To learn more about the unique features of the Rose Hills Whittier campus, please download our driving tour (pdf).

    From Whittier, Rose Hills is proud to offer comprehensive, compassionate memorial care including
    cemetery property, funeral services and cremation options. From start to finish, you and your family will be assisted by Rose Hills’ professional team, which will coordinate and perform all aspects of your personalized arrangements.

    Rose Hills can assist with
    advance planning or arrangements at the time of need from any of our four locations. All of our locations extend the Rose Hills legacy of personal service into the diverse communities we serve.

    Rose Hills is proud to be a member of the
    Dignity Memorial® network of funeral, cremation and cemetery service providers. With more than 1,800 network providers across North America offering exclusive benefits, the Dignity Memorial brand is your assurance of quality, value, caring service and customer satisfaction.


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